Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thecarsoul.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecarsoul.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Such a neat idea! Don't know why I didn't get it earlier. Just no more mess in the car! Especially handy for useful hand wipes and candy wrappers. My car looks clean and uncluttered all the time. Fits great on the side of my door so it does use the space for my water bottles.
Great if you have kids. They can just throw away their snack wrappers, tissues, etc. instead of throwing on the floor. Also, I got little biodegradable thin bags to place inside of each holder. This way I can just "empty" the trash whenever they fill up.
Another type of trash bin I bought was too large for the front side doors, but this fits with no problem. Yay!
These fit great in my new car! Didn't like the PUSH on the lid, so I made up a vinyl cover-up.
Lovely design. Replaces loose paper, wrappers etc with a sleek trap door trash bin so little messes just do not get started. Didn't know how much I need it before I started. Mine fit in the front or rear door just fine.
Fits well in the car door slot. Perfect for fast food receipts parking garage tickets and other small trash. Forces you to empty it out because once full you can no longer push the lid.
Fits really well in car cup holders. Also probably a good idea to use doggie bags so you don’t have to wash it out. Really handy good quality mini trash bin.
Excellent product for my SUV! Fits perfectly in the side pockets. Easy to dispense trash and works great when you have kids!
No more receipts all over my dashboard
I seem to always have little pieces of trash in my car - gum wrappers, straw covers, etc. I use my car for business and got tired of using the extra cup holder as a trash can. But now I have this trash bin, and the design is also very presentable. Recommend.
Perfect to keep all the small trash in one place and not all over the floor. I also got one for the backseat, so my son now have his own trash bin and quite happy about it.
Definitely smaller than you think, but it works perfectly. Got one for me, and another one for my husband - we both use them now and very satisfied.
This is an awesome trash can for your car. This fits perfectly in the door of my 2020 Honda CR-V. This is small but perfect for Kleenex, candy wrappers, straw wrappers and other small items.
Didn't know I have so much trash in my car until I started to collect it in my new trash bin. Wow! Totally recommend anyone with a car.
I use the small plastic bags with it, so it's super easy to empty anytime!
Simple and convenient for all the small trash
When you are driving you just put small items wherever and the mess adds up. But it's not just practical things. I also like how the bins look. . Love things like this and highly recommend this product.
I always use a small trash bag in my car. My husband hates to have a trash bag. I bought a set of these compact trash cans. The size is perfect for a cup holder. The size allows for fairly large pieces of paper, wrappers, and other trash. Press the opening for easy disposal. When full, empty the contents and rinse the plastic as needed. Even my husband loves the design, convenience, and tidy appearance. So, we both approve.
I love these trash bins. Now my 2 year old Knows where to put her trash and she loves it too! I have another car trash box but that’s for bigger things and it’s very useful to me as a mom, but this small one is perfect for the small stuff like gum I want to throw away or the wraps, gas or store receipts.
its a car trash can. Works fine and fits in my door or cup holder.
I like putting small things in there and then emptying it when I get home
Nice and nit ,fit anywhere in the car, good for small pieces of trash like receipts or gums
These are the perfect size for all the small trash you usually have during the long ride
Cute and functional. Fits nicely in the door panel cup holder. I am very satisfied with this product
Little thing to keep your car tidy!
These showed up and are truly adorable! The openings have a ‘pop back’ effect like a real trash can. They fit in my side doors/clip on the pouch of my sedan back seat perfectly. I needed these for wrappers and receipts, and they should do the job!
These make great gifts as they can set into most cup holders. Easy to wash and sanitize, great for disposing of used tissues in a closed container.
Helps keep my car looking clean all the time!
It’s tiny but fits perfectly in my Hyundai HB20X
It works like a charm. Except the base is too small for the cup holder in my door. I put a piece of thick around the trash can. Fits absolutely perfect now.
Good for used masks. You just shove them in the tiny trash can. It fits perfectly in the cup holder.
Really useful
Great for collecting parking receipts.
Surprisingly nice design! The lid is quite useful, it's very easy to use even while driving.
Quick delivery, the bin fits into the door panel holder.
The lid got broken after a while, and I didn't do anything extra. Was just putting a couple of drinking straws inside and pushed the lid to close, and it's somehow fell off a socket. Disappointed.
Nice reliable trash bin.
Gave one to my wife. She immediately put it in the door panel holder and seems to use it a lot
Incredibly practical trash bins for my car
Ordered this to help me keep my new-to-me car tidy. It's smaller than I thought - for example, the wrapper of big mac is too big and takes almost all space in the bin
I got these for both my cars! Very simple and useful, and super easy to clean!
So convenient...
The quality is fine. Everything is secured, the lid is okay. The big snag is that it does not fit the cup holders in my Citroen C2.