Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thecarsoul.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thecarsoul.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We love this light! It lights up our garage better than any of the other traditional bulbs and we tried several different kinds, soft, cool, daylight. They were brought but area that they actually light up is small. This light is adjustable so the range is better.
My husband ordered this for the garage and I was surprised when it came and was so small. But it is SO BRIGHT! Works great and he had working in a matter of a couple minutes.
These lights are bright! Perfect for my garage and lightened up the whole room compared to what it was. Only complaint was one of my first orders had one of the three LED panels that was DOA but the store was very quick to send a replacement. Very worth the buy and make working in garage so much easier to see.
We have an older home with one sad little light bulb hanging in the garage. We used to find things in the garage by stumbling over them or feeling around in the general area where we saw them last. But we replaced the sad little light bulb with this light and at night our garage is lit up like daylight with the garage door is up. This is one gadget that works!
Received my light yesterday and was happy that it worked since I recently had to mail back another light like this from a different company. I like being able to adjust the three lights up and down to direct the light flow. I have a one car garage so this light does the trick and makes the garage very bright! I hope that the light continues to work later down the road!
Wow, this light is bright. My garage only has one light fixture in it and no matter what size bulbs I used it always had dark spots. No more, this light with the 3 side adjustable pads lights up my whole 2 car garage. If you have the same problem I had, I would strongly recommend this light.
This system is an excellent alternative to the conventional bulb and saved me significant cost as I had been considering installing additional lights and would have had to contract an electrician. With this system all I had to do was screw it in like a conventional bulb and now I have a nicely lighted garage
This garage light is awesome! It installs easily into an existing light fixture and is much brighter than any light I have had previously! The product feels well made and very durable. The three lights can be tilted up and down depending upon your needs. I'm considering getting another one for the other side of my garage.
This LED garage light is AWESOME! All you need to do is to install it into a bulb socket (or whatever it’s called). The lights are super bright and the angle is adjustable. I like that each of the three lights can be adjusted independent of each other, so if you have 3 different things at different heights/areas of a room that you’d like to light up, this light allows you to do so. The lights are super bright so I recommend not looking directly at the lights or else you’ll get retina burn.. take my word for it! My family likes to go camping and we always go to campgrounds that’s have electricity. We usually bring a lamp. I’m thinking I’ll replace the lamp bulb with this LED light to illuminate our campgrounds very easily. Cannot wait!
This light is very bright (as other reviewers have stated) and has very good coverage. I put these in my garage and am very pleased with them now. It did take a while to get used to how white the light is that these give off but now I don't even notice it. Great product!
They're as advertised, super bright and adjustable. They are so bright in fact that you really don't want to look at them as it hurts the eyes. There is a warning about the brightness in the package. I really love them and plan on putting them in other locations that need more light. The are made of metal and not plastic which came as a shock to me so they will be very durable.
I recently installed the light and have been happy with it. I like that the price was reasonable and I can alter the direction of the light to minimize shadowy areas.
This is an amazing light. It brightens up my garage like if it was daylight. I bought this for the garage in my cottage, but decided to try it out at my condo. Since i didn't have a ceiling socket (only have a 3 foot neon), i tried putting it in place of the garage door opener bulb. I removed the bulb cover of the opener and screwed in the new light. The directionnal adjustable panels allow you to send the light where needed. This so bright that after it's on, turning the neon light on doesn't even make a difference. I'm going to have to leave this there and buy a second one for my cottage...
Look I am Biased, I like Lights that Are Super Bright in My Garage. This Lights Up my Garage so that I can easily and comfortably have a Good view and actually work in my garage. Very Bright, did I say that already? Anyway, even better, its Very Adjustable. The three fins rotate and can be moved to face any direction so that the light is useful to You, because it's exactly where you want it. relatively heavy and good quality. If you care about your lighting, this is for you!
super bright, very easy to use. just screws into existing single socket, illuminates entire double car garage feel like the daytime. I'm very happy with the color of the light and the amount of light available at work bench level. I was hesitant to get 60w and was thinking of 100w. but 60w itself is super bright.
This light is amazing! Our garage was very dark even with two different light sources. The first day our kids went in the garage and left the light on and when I went in garage next day I thought someone had left the garage door open because it was so bright in there and I had totally forgot we put a new light in;)
They're as advertised, super bright and adjustable. They are so bright in fact that you really don't want to look at them as it hurts the eyes. There is a warning about the brightness in the package. I really love them and plan on putting them in other locations that need more light. The are made of metal and not plastic which came as a shock to me so they will be very durable.
It's like night and day! It is super bright and makes it easy to direct light a over my garage.
Even in 40w works great! On the other hand attention to the areas of shadows of this type of lighting, personally I mix two fluorescent compact equivalent 100w for diffusion and two bulb led 40x for linstantaneite and clarity in garage/workshop 2.40 ceiling if it can help
This is perfect for those dark places in your garage or basement. Light bulbs arent what they used to be and I needed so brightness in some areas. This works perfect and just screws into a light socket. Super easy to use and works great! Totally recommend!
Great illumination for my workshop. Will be getting more of these
Awesome upgrade for basement lights. We were looking at adding recessed lighting until my wife got these. It's hard to explain what a difference it made
Wow. Don’t need to say more than that, but I will. Very bright light that changed my garage from a dingy place to a lite up place that I can actually work and hang out. Very happy with this light. The light is white, not the warm yellowish light. I like it that way in the garage—it’s like florescent work lights. Overall great addition.
Easy install, extremely bright! Adjust to cover all areas.
Really illuminates the garage. Works great. Lots of light
These are awesome. Only need one in my garage and it is brighter than ever. Cant believe I waited 37 years to finally have light in my garage. Very fast delivery.
Purchased it for a dark area that I was having trouble lighting in my garage. After installing a new light socket in the area, this went in just fine and with the ability to aim the individual wings, the dark corner by my air compressor is no more!
Received the light, put it in the socket like a light bulb. Was really surprised at the amount of light it puts out, yet it is not overwhelming. I like being able to adjust the paddles to get light where I want it. Works great over my computer desk as it does not reflect on the screen.
I hung them in my garage, the are so bright you can't look directly at them, but do light up the entire garage. I start to notice all the dirt on my car that I didn't notice before.
These lights are incredible. Was a little hesitant on the brightness but they brighten my garage like no other. They are easy to install and do a much better job then any normal light bulb. Highly recommend this product to anyone and everyone.
These are the best! 60w are very bright so be careful shining in eyes. I bought a shop (drop) lamp and removed the lamp cover and added one of these. I can see better when I change my oil you light up underneath and set it on engine when adding oil it doesn’t get hot so it is safe to do so.
Lights for garage. Bought 4 but only needed two because they are so bright.
This thing is super bright! I was amazed at how much light came from the three panels!
Screw in like a regular light bulb fold the arms down and flip the wall switch. Very bright and have been working flawlessly for months now.
The light brightens up my garage and makes it feel more like home. I wish I had bought more so that I can install them around the house; but I will soon! Definitely recommend getting this product; will change your life for the better.
Super simple to install given it screws in like a regular light bulb! Light and not bulky. So INCREDIBLY BRIGHT and Easy to adjust each panel!